Frequently asked questions
What is Mumspired?
Is a platform to find essential pregnancy and postpartum products
What products does Mumspired offer?
We offer two categories of products at the moment – care boxes and breastfeeding covers.
Care Boxes: We offer 4 types of care boxes that contain curated items for expectant and new mums. They include different things depending on the box you choose. They may contain, stretch mark oils, lip balm, foot soak, maternity pads, books, breastfeeding covers, bath salts, and more. Each item in the care box is of superior quality and has a specific purpose.
Breastfeeding Covers: We also offer breastfeeding covers separately. These are lovely African prints in vibrant colours to keep you in a happy place. All our covers are made by mums for mums
What are the themes of the care boxes?
There are at least 4 different care boxes offered by Mumspired. These are:
Firts & Second Trimester Box
Third Trimester Box
New Mum Box
What is so different about Mumspired breastfeeding covers?
Each breastfeeding cover offered by Mumspired cannot be found anywhere else. And they mark your unique journey as a mum. Their bold African prints and bright colours make them pop. And their premium cotton material is soft and feels amazing on the skin.
All our feeding covers are mad by mums for mums.
What if I want items from different Care Boxes?
We have carefully curated each of our care boxes and everything in it. However, if you want, you can also create your own care box full of items of your choice. Just drop us an email via firstname.lastname@example.org
How long does it take for a Mumspired box to reach me?
It can take anywhere from next day to 4 days for a Mumspired care box to reach you.
We use Hermes for our delivery service and we are constantly reviewing this service to ensure our customers receive their products on time.
How much does shipping cost?
Cost of shipping depends on where you stay & how quickly you want your purchase delivered. You will be able to see the shipping fee option before checking out.
Can I leave a note for the recipeint?
Yes you can, just remember to include where it says 'Add Notes' and this will be handwritten for you
Still can’t find the answer you were looking for?
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PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you - Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our online store, you can read more about how WordPress uses your Personal Information here: We also use Google Analytics to help us understand how our customers uses the Site, you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by:
INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
COMMON LINKS INCLUDE:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 16.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com